NASUWT members can take advantage of a 30-minute free telephone service staffed by experienced advisors who are able to access the latest information and are equipped to advise on any non-employment-related legal issue.

This service is provided for the NASUWT by Thompsons Solicitors.

The service comprises:

  • a dedicated free phone line;

  • access to a legally qualified adviser on weekdays between 8.30am to 7.00pm (outside these times or during busy periods, it may be necessary to make an appointment to speak with an advisor);

  • factsheets on the most frequently raised issues, including debt, neighbour disputes and the Child Maintenance Service.

Call 0808 100 2221 to speak to an advisor. You will need to provide your name, contact details and NASUWT membership number.

If there is a problem with your membership or you do not know your membership number, please email the Membership Team.

NASUWT members who are three or more months in arrears with their subscriptions at the time the incident arose are not entitled to casework representation and/or legal assistance and cannot establish entitlement to representation by subsequently paying arrears.

Retired, former, career break and associate members who were in membership at the time the issue arose, and, in the case of former members, providing they have not joined another teacher trade union, are also entitled to representation.

If you are dissatisfied with the service for any reason, contact the Legal and Casework Team at NASUWT Headquarters, Hillscourt Education Centre, Rose Hill, Rednal, Birmingham B45 8RS. Email the Legal and Casework Team.