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Contact Us

Employment-related enquiries

If you have an employment-related enquiry, please contact us by using the relevant advice lines below, quoting your name and membership number. If you do not have your membership number, please quote your date of birth and postcode:

England, including Guernsey, Isle of Man and Jersey
Contact Form Contact Member Advice (England)
Phone 03330 145550
Hours Monday to Friday 9am to 6pm
Northern Ireland
Northern Ireland
Email [email protected]
Phone 028 9078 4480
Hours Monday to Friday 8.30am to 5.30pm
Email [email protected]
Phone 0131 226 8480
Hours Monday to Friday 8.30am to 5.30pm
Email [email protected]
Phone 029 2054 6080
Hours Monday to Friday 8.30am to 5.30pm
Benevolent Fund

Details of help for members and their families facing financial hardship can be found on our Benevolent Fund page.

Your wellbeing

Work-related issues can both cause and be caused by issues related to health and wellbeing. For advice on issues related to wellbeing as well as contact details for organisations that can support you with your wellbeing and health issue visit our Wellbeing Tools for Teachers Hub.

Membership enquiries


Details of what subs you should be paying, including all our Membership Offers, are available on our Subscriptions page.

Your records

Keeping your membership record up to date is important for you and for us - so we’ve provided several ways to make sure your details are accurate:

  1. You can update parts of your own membership record online if you have a login for the website:

    • If you’ve never logged in before or you’ve forgotten your password, you can use our forgotten password service to register for the first time or to reset your password. (If you require assistance with the login process, please see our Troubleshooting page.)

  2. You can email us by using one of the following links, quoting your membership number [*]:

  3. You can call our Membership Team to discuss your membership enquiry on 03330 145550 from Monday to Friday between 9am and 6pm.

* If you don’t know your membership number, please include your date of birth and your home postcode.


Your feedback

If you require a response from us, please DO NOT use this form. Please use our Contact Us page instead.

In our continued efforts to improve the website, we evaluate all the feedback you leave here because your insight is invaluable to us, but all your comments are processed anonymously and we are unable to respond to them directly.