The visitor recommendation section of the benevolence application form remains an important tool when assessing individual applications.

However, these are only suggestions and will not be solely relied upon when reaching a decision. Interest-free benevolent loans will only be offered to members who have the capacity to repay, as loans are not always an effective solution for relieving financial hardship.

Loans are only issued by the Legal and Casework Team, who will draw up a legally binding contract before releasing any money.

Repayment terms will be agreed before money is issued. However, repayment terms may vary when members’ individual circumstances improve so that loans can be recouped at the earliest opportunity.

As a charity, the Benevolent Fund relies upon the compliance of loan recipients in ensuring that loans are repaid as soon as possible.