With the same course content as the Working Assertively (one-day) course, this split-day course is delivered over two half-day sessions.

Part 1 focuses on acquiring knowledge and skills, whilst Part 2 focuses on the application of those skills. The gap between the two course parts allows for reflective learning and enables the sharing of experiences between attendees to help deepen their knowledge and understanding.

Members must complete both parts in order to gain the full benefit of the training.