Flexible working has a vital role to play in helping schools and colleges recruit, retain and motivate teachers.

There is a significant body of evidence that shows the benefits of flexible working, such as increased productivity, a more motivated workforce, greater employee engagement and greater diversity amongst the workforce.

Indeed, the Department for Education (DfE) in England notes that implementing flexible working allows schools to retain experienced staff, promote wellbeing and improve work/life balance.

Given this, the DfE has recently announced the publication of its flexible working toolkit (27 September 2023) which includes a range of resources to provide practical support to implement flexible working in schools.

This can be found at Flexible working in multi-academy trusts and schools. It can also be found at on the Gov.uk page Get help with flexible working in schools.

The NASUWT is aware that there are a significant number of members who would like to work more flexibly and achieve a better work/life balance.

As a result of our engagement with the DfE, the Union has secured a significant number of amendments to the aforementioned advice and guidance which should assist members, NASUWT Representatives and school/college leaders when addressing issues in regard to flexible working.

In particular, members and NASUWT Representatives should draw to the attention of schools/colleges the following aspects of each resource.

Communicating the benefits of flexible working

This resource highlights the fact that flexible working should not have any impact on the provision of education in a school/college.

Members and NASUWT Representatives should note that this resource also emphasises the need to consider consulting with trade unions and staff to ensure that the process to request flexible working is fair and transparent.

Benefiting from flexible working

This DfE resource is helpful in setting out some of the benefits of flexible working in an educational setting and should be useful in challenging barriers to flexible working in schools/colleges. See some illustrative examples below.

Supports recruitment and retention of teachers and school leaders
  • In 2019, three quarters (76%) of surveyed teachers reported that they would be more likely to remain in the profession long term if they could work flexibly. (CooperGibson Research, 2019. Exploring flexible working practices in schools)

  • In 2021, 82% of surveyed leaders (in schools that offer flexible working) agreed that it had helped to retain teachers and leaders who might otherwise leave. (IFF Research, 2021. School and College Panel: December 2021)

  • It promotes wellbeing - which is key to retention. A majority of surveyed education professionals (59%) had considered leaving the sector in the past academic year due to pressures on their mental health and wellbeing. (Education Support, 2021. Teacher Wellbeing Index)

  • It helps retain experienced staff, supporting succession planning. (CooperGibson Research, 2019. Exploring flexible working practices in schools)

  • The recruitment market is challenging and employees increasingly expect to work flexibly. NFER data suggests that in 2021/22, nearly half (44%) of similar graduates worked mainly from home, up from 15% in 2018/19. (NFER, 2023, Teacher Labour Market in England Annual Report 2023)

  • In 2021, 53% of surveyed leaders said that flexible working helped to attract a greater number of candidates. (IFF Research, 2021. School and College Panel: December 2021)

When implemented effectively, flexible working supports pupils
  • It reduces turnover, enabling the retention of quality teachers which support pupil outcomes.

  • In a recent piece of qualitative research, interviewed leaders noted that flexible working helped retain good staff and improve teacher wellbeing, which were perceived to ultimately lead to better pupil outcomes. (IFF Research, 2023. Flexible working in schools: exploring the costs and benefits)

  • A 2022 survey of parents and secondary pupils explored their perceptions and experiences of job-share teachers. The majority of surveyed parents (62%) reported that this arrangement had either a positive impact or null impact on their child. (Kantar, 2023. Parent, Pupil, and Learner Panel 22/23 November wave)

Addressing negative perceptions of flexible working

This DfE resource addresses the negative perceptions that persist regarding flexible working in schools/colleges and provides a useful evidence base for members and NASUWT Representatives to argue the case for flexible working by addressing and challenging a number of assumptions, including:

  • flexible working is not compatible with a career in teaching;

  • by accepting one request or being more proactive about flexible working, the floodgates will open;

  • if an individual goes part time, they will have to stay working part time indefinitely;

  • flexible working is only for those with parental or caring responsibilities;

  • flexible working is not for those in more senior roles;

  • flexible working will affect my career progression;

  • flexible working only means part time;

  • timetabling constraints make flexible working challenging to implement;

  • parents do not like having their child or children taught by more than one teacher, particularly in primary schools;

  • flexible working will affect pupil outcomes; and

  • flexible working is not affordable for schools. See some illustrative examples below.

Flexible working will affect pupil outcomes

There are many examples of schools that achieve excellent pupil outcomes, alongside developing a culture supportive of flexible working, as demonstrated by the DfE’s Flexible Working Ambassador Schools/MATs.

The biggest factor in improving pupil outcomes at school is the quality of teaching - flexible working policies can help to recruit and retain talented teachers, which will support teaching consistency.

In recent research with school leaders, those interviewed noted that flexible working helped to retain good staff and to improve teacher wellbeing, which were perceived to ultimately lead to better pupil outcomes. (IFF Research, 2023. Flexible working in schools: exploring the costs and benefits)

Timetabling constraints make flexible working challenging to implement

It is possible to timetable effectively to accommodate flexible working, as demonstrated by the DfE’s Flexible Working Ambassador Schools/MATS.

The Flexible Working Ambassador Schools Programme 2021/22 promoted culture change within the sector via webinars and direct school-to-school support. A theme within the programme was challenging perceptions and offering practical solutions to the challenges of timetabling to allow schools to respond to and meet flexible working requests.

Examples of solutions include:

  • Setting a date for requests to be submitted so that there is time to plan the timetable.

  • Having clear policies and guidance in place which encourages conversations, including exploring flexibility when making requests. This is especially important given that not every arrangement can necessarily be accommodated. For example, if an employee requests a part-time arrangement, they could be flexible about their non-working day.

  • Using effective timetabling tools to help manage flexible working requests.

There is support available for timetabling to accommodate flexible working.

Addressing negative perceptions of flexible working recognises that many of the challenges preventing schools/colleges from implementing flexible working, both ‘perceived’ and real, can be successfully overcome.

Furthermore, it reinforces the need for schools/colleges to adopt a strategic approach, which involves committing to reviewing and improving the arrangements for flexible working annually and discussing them with staff and recognised trade unions.

Implementing flexible working

This resource has been developed for school/college leaders who want to think strategically with staff about their school’s approach to flexible working, and it contains recommendations regarding best practice which members and NASUWT Representatives will want to consider when discussing flexible working with an employer.

This includes working through a number of steps, including:

  • Step 1: Learn

  • Step 2: Plan

  • Step 3: Review

  • Step 4: Deliver and

  • Step 5: Sustain

Schools/colleges are encouraged to look at the types of arrangements in place for flexible working, including the need to consider alternative forms of flexibility and in-year flexibility, such as permitting planning, preparation and assessment (PPA) time to be taken off site.

In addition, implementing flexible working references the use of performance management conversations as a way to aid discussions with members of staff in schools/colleges in regard to flexible working.

Furthermore, the resource goes on to emphasise the significance of consulting and agreeing with staff who are working or have worked flexibly in order to plan more effectively when considering a whole-school approach to flexible working.

The importance of consulting with trade unions is also referenced, including as a means of planning, as well as seeking to build up a picture of the process and gather ideas for improvement in respect of flexible working:

‘Review the characteristics of your flexible working approach and areas for development, then develop a plan for implementation. This should be discussed and agreed with your staff and you may also wish to discuss this with recognised trade unions.’

The emphasis on monitoring and evaluating policies should be used by members and NASUWT Representatives to ensure that there is an effective mechanism for an annual review of the impact of a school’s/college’s flexible working policy, specifically in respect of the number of informal and formal requests, as well as successful and unsuccessful appeals, including by those with protected characteristics.

In addition, the DfE’s flexible working toolkit is helpful in setting out the need for schools/colleges to monitor attrition rates and whether or not staff are leaving because of a lack of flexibility, including utilising exit interviews as a means of gathering data.

There is also reference to the importance of considering workload reduction and the fact that flexible working should not be seen as a solution in schools/colleges where there are issues associated with workload. NASUWT members and Representatives will need to be mindful of the following:

‘When planning, it is important to understand that although flexible working is helpful in improving work/life balance for staff, working part time should not be considered as a way of managing a heavy workload. If staff are feeling overwhelmed by workload, we would suggest working with them to review and address workload issues.’

Lastly, the reference to governors and trustees is useful as this provides members and NASUWT Representatives with another avenue to pursue in making the case for flexible working in schools/colleges, particularly when it comes to monitoring and evaluating policies.

An example of a flexible working policy

The DfE has produced a flexible working policy which can be used as a template by schools/colleges when dealing with flexible working requests.

Whilst it cannot go unnoticed that schools/colleges should already have a flexible working policy in place, this template does take a more positive tone in the language used:

‘As an employer, we encourage flexible working opportunities and will seek to support employees to enable successful requests for flexible working.’

In addition, the suggested model flexible working policy makes it clear that an equality impact assessment (EIA) should be undertaken in relation to decision-making.

Furthermore, the DfE’s flexible working policy includes reference to the fact that all requests should be dealt with in a ‘reasonable manner’, as well as the fact that all appeals should be dealt with impartially, which members and NASUWT Representatives should use to recommend the involvement of someone who has had no previous involvement at any point in the process.

In regard to the vital role played by trade unions, the DfE’s flexible working policy makes it clear that trade union representatives should be permitted to attend a meeting following a trial period, as well as emphasising the need to ensure that any flexible working policy is shared with trade unions.

Reviewing a statutory request for flexible working

This DfE resource highlights the need to give due consideration to the School Teachers’ Pay and Conditions Document (STPCD) when reviewing a statutory request for flexible working, including in regard to the implications on working hours and attendance at meetings.

Flexible working flowchart

The flowchart produced as part of the DfE’s flexible working toolkit provides advice and guidance as to how the process works once someone has made a request for flexible working in their school/college.

It makes it clear that the whole process, including any appeal, should be concluded in a three-month timescale - which members and NASUWT Representatives should point out and remind schools/colleges of, as it can often be the case that flexible working requests are not dealt with in a timely manner, resulting in a situation where some teachers have to seriously consider alternative employment.

Whilst the NASUWT welcomes the publication of the DfE’s flexible working toolkit, the Union does not endorse the toolkit, as the Union believes it does not go far enough in its efforts to address the culture in schools which sees teachers routinely being denied access to flexible working.

Nevertheless, the Union maintains that members and NASUWT Representatives should ensure that schools/colleges are made aware of the DfE’s flexible working toolkit and the positive benefits of flexible working.

The Union has produced extensive advice and guidance to ensure that members who are considering making a flexible working request are aware of their rights and entitlements and supported during this time.

This can be found on our Flexible Working (Great Britain) and Flexible Working (Northern Ireland pages.

The NASUWT will also be updating its resources in due course to reflect the new law.

In the meantime, members and NASUWT Representatives are encouraged to engage with schools/colleges to make sure that their flexible working policies are being reviewed to reflect the new law.

 



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