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Non-employment-related advice

NASUWT members can take advantage of a 30-minute free telephone service staffed by experienced advisors who are able to access the latest information and are equipped to advise on any non-employment-related legal issue. This service is provided for the NASUWT by Thompsons Solicitors. Most queries on employment-related issues will be referred back to the Union.

The service comprises:

  • a dedicated free phone line;
  • access to a legally qualified adviser on weekdays between 8am and 8pm;
  • fact sheets on the most frequently raised issues, including debt, neighbour disputes and the Child Benefit Agency.

Call 0808 100 2221 to book an appointment to speak to an advisor.You will need to provide your name, contact details and your NASUWT membership number. If there is a problem with your membership or you do not know your membership number, contact the NASUWT Membership Team on 0121 457 6211.

NASUWT members who are three or more months in arrears with their subscriptions at the time the incident arose are not entitled to casework representation and/or legal assistance and cannot establish entitlement to representation by subsequently paying arrears. Retired, former, career break and associate members who were in membership at the time the issue arose, and in the case of former members, providing they have not joined another Teacher Trade Union, are also entitled to representation.

If you are dissatisfied with the service for any reason, contact the Legal and Casework Team at NASUWT Headquarters, Hillscourt Education Centre, Rose Hill, Rednal, Birmingham, B45 8RS. Call 0121 453 6150 between 8.30am and 5.30pm on weekdays or email legalandcasework@mail.nasuwt.org.uk.